At this time, we only ship within the United States. International shipping is not available.
Shipping Rates
Shipping charges are calculated based on order weight and destination. The exact cost will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Use this number to track your package on the carrier’s website.
Lost or Stolen Packages
Rhode Skin US is not responsible for lost or stolen packages that are confirmed as delivered to the address provided at checkout. If your tracking shows delivery but you haven’t received your package:
- Check with neighbors or building management.
- Contact your local post office or carrier.
- If still missing, contact us at ptvfgqwjgl@iubridge.com within 7 days of the marked delivery date.
Address Changes
We cannot modify the shipping address once an order has been placed. Please verify your address carefully before completing your purchase.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, the customer is responsible for the cost of reshipping.
Contact Us
For shipping questions, please contact us:
📧 Email: ptvfgqwjgl@iubridge.com
📍 Address: 3434 Murry Street, Virginia Beach, Virginia