Last Updated: August 31, 2026
At Rhode Skin US, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
You have 30 calendar days from the date of delivery to request a return.
To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable or digital products
- Items marked as “Final Sale” or “Clearance”
- Any item that has been opened, used, or damaged after delivery
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days. The exact timing depends on your card issuer or bank.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again.
- Contact your credit card company — processing times vary.
- Contact your bank — refunds may take time to post.
- If you’ve done all of the above and still haven’t received it, email us at ptvfgqwjgl@iubridge.com.
Exchanges
We only replace items if they are defective or damaged. To request an exchange, contact us at ptvfgqwjgl@iubridge.com and send your item to:
3434 Murry Street, Virginia Beach, Virginia
Return Shipping
You are responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.
Contact Us
For any questions about our Refund Policy, reach out to us:
📧 Email: ptvfgqwjgl@iubridge.com
📍 Address: 3434 Murry Street, Virginia Beach, Virginia